We are seeking a meticulous and organised Sales Order Process Administrator to join our team. The ideal candidate will be responsible for managing the end-to-end sales order process, ensuring accuracy, efficiency, and timely fulfillment of customer orders. This role plays a key part in maintaining smooth operations between sales, supply chain, and finance departments.
Key Responsibilities:
Order Management:
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Accurately process and enter customer orders into the system, ensuring all details (pricing, product codes, quantities, etc.) are correct.
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Verify stock availability and coordinate with the warehouse and procurement teams for product sourcing.
Customer Communication:
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Liaise with customers to confirm orders, delivery dates, and provide updates on order status.
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Handle customer inquiries and resolve issues related to sales orders, including returns and discrepancies.
Sales Coordination:
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Work closely with the sales team to ensure proper communication of order details, pricing, promotions, and customer preferences.
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Generate and maintain order reports for sales and management teams.
Documentation & Data Management:
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Maintain accurate sales records, order confirmations, delivery notes, and invoices.
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Ensure proper documentation of any changes, cancellations, or special requests on orders.
Cross-Functional Collaboration:
System & Process Improvement:
Qualifications and Skills:
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Proven experience in sales order administration, customer service, or a related role.
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Strong organizational skills with excellent attention to detail.
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Proficiency in Microsoft Office, especially Excel, and experience with CRM/ERP systems.
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Strong communication and interpersonal skills, both written and verbal.
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Ability to multitask and work efficiently under pressure.
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Knowledge of sales and supply chain processes is an advantage
Education:
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A Levels or equivalent (required).
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A Degree in business administration, sales, or a related field (preferred).
What We Offer:
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Competitive salary and benefits package.
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Opportunities for professional growth and career development.
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A supportive and collaborative work environment.
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Monday to Friday (Apply online only)hrs
To Apply:
For the Sales Order Processing administrators position please submit CV and cover letter to [email/contact info].
To learn more About Us here