Tailored Recruitment Consultancy are excited to be working with a long established business in Ripon dedicated to providing exceptional service to our customers. As the business continues to expand, we are looking for a motivated and friendly Customer Service Advisor to join our team on a long-term temporary basis.
Key Responsibilities:
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Handle incoming customer calls with professionalism and courtesy.
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Process payments accurately and efficiently.
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Book appointments and manage scheduling.
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Provide information and support to customers regarding our products and services.
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Maintain accurate records of customer interactions and transactions.
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Collaborate with team members to ensure a seamless customer experience.
Requirements:
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Excellent communication and interpersonal skills.
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Strong attention to detail and organizational abilities.
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Ability to work independently and as part of a team.
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Previous experience in a customer service role is preferred.
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Proficiency in using computer systems and software for managing customer information.
What We Offer:
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Competitive hourly rate.
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Friendly and supportive work environment.
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Opportunity to be part of a dynamic and growing company.
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Comprehensive training and ongoing support