Job Title: HR Officer
Reports To: HR Manager
Job Summary: This is a hands-on role, responsible for supporting the operation and making decisions relating to the management of staffing issues including development, retention, disciplinary, grievance, and attendance and performance concerns
Basic Job Duties: can be merged with Summary or just include a brief snapshot on the basic duties of the role.
Qualifications and Experience: replace into sections as below.
Experience:
Education:
Required Skills:
Essential Duties and Responsibilities:
- Supporting the operational management teams to ensure that staff are developed, retained and satisfied.
- Being the key decision maker in staffing issues and working with the operational management teams on managing staff issues
- Supporting the operations management team to deal with performance concerns, utilising the appropriate company policies and procedures
- Building up an effective working relationship with line managers and supporting with their upskilling in proactively managing staff issues
- Through the regular review of staff supervisions, proactively identify initial performance concerns and high performing staff, supporting the management team with early interventions
- Ensuring that the operations management team are aware of the disciplinary and grievance procedures and supporting them appropriately to ensure that any issues are dealt with appropriately
- Liaising with management to ensure that staff attendance, leave and performance is actively managed
- Completing exit interviews at the earliest opportunity, providing feedback to the management team and identifying actions across the business to improve staff retention
- Working closely with the operations management team to ensure staff supervisions and performance appraisals are conducted effectively
- Work closely with the HR Team to deal with general HR queries through the HR Helpdesk, promptly respond to queries and working with the relevant departments to resolve issues raised
- Work closely with the HR Team Leader and HR Manager to monitor, review and update all policies in line with current legislation and best practice
- Ensure Human Resources matters are handled fairly and consistently in line with legal and company requirements
- Contribute to HR project work where required
- Keeping abreast of human resources developments and ensuring continued company compliance in applying best practice, within the business’ needs
- Enhance current operations through continuous improvement
Generic Duties: In addition to specific responsibilities, the role will also be responsible for ensuring:
- the maintenance of confidentiality of all information unless otherwise permitted by management
- full compliance with company’s vision, values, policies and procedures
- work in a manner that promotes team work and a collegial environment
- active and positive promotion of the company’s image and brand
- other duties that may be assigned by management
Travel:
Physical Requirements:
The following qualification, skills and experience are required for this role:
- At least 5 years’ experience within an HR advisory role
- CIPD level 5 qualified
- Strong English spoken, listening, writing, communication and presentation skills
- Strong administration skills
- Full driving license and use of own car to visit company homes if required
- Excellent administrative skills
- Experience of working with and advising line managers
- First class IT and communication skills, including the use of Excel
- Team orientated
- Results focused
- Confidence to work across all levels of the business
Working Pattern: Full time Monday to Friday, based at Head Office in Slough with the flexibility to travel to homes within the operation
Summary of Benefits: Salary up to £35k depending on experience
Company laptop
20 days annual leave plus public holidays
Pension scheme
Free car parking
Equal Opportunities Employer Disclosure