Brook Street Recruitment is working with our shipping client in Belfast to recruit a Customer Service Representative with Customs experience to join their team.
Duties include
Liaising with clients from point of booking through import clearance and to final delivery to door
Resolving operational problems
Liaising with overseas agents and managing the shipping process from origin to destination
Processing inbound customs through NI and ROI customs systems
Criteria
Have previous customer service experience in a similar sea freight role - would also consider someone with good customer service experience in another mode
Must have experience of inbound/outbound customs process
Be customer focused and dedicated to providing great service in all circumstances
Have a strong attention to detail and be process driven
Working Monday to Friday 9am to 5pm
Salary will depend on experience - 25-35k
Please send CV to Colleen Farquharson via the apply link