Company - National Plant Hire Company
Company Job Title - Hire & Sales Coordinator
Location - Eastleigh
Salary - Up to £31k / annum + bonus + excellent benefits
We have an exciting opportunity for a Hire Controller to join the team of a national company that supplies plant hire equipment to the construction industry.
Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to manage a busy hire desk within their customer's offices in Eastleigh.
Candidates with strong customer service/ planning/ coordinating experience will be considered.
The role reports into the Service Manager, and the main parts of the role include:
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Deal with all telephone and email enquiries, and raising of contracts
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Maintaining spreadsheets and reports
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Obtain detailed information from the customer requesting plant, off-hiring plant or reporting breakdowns
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Source and re-hire non-company equipment ensuring both best price and quality.
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Liaise with other depots to ensure that equipment is available.
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Take opportunity to secure additional revenue through add on sales and converting off-hires into hires.
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Assisting with any problems regarding on hires, off hires and breakdowns using the escalation process where necessary.
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Collate weekly KPI information.
Requirements:
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Experience in the hire industry is preferable, but not essential
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Strong customer service and communication skills
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Strong IT skills including MS packages
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You must be reliable, enthusiastic, and well organised.
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Independent worker
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The successful candidate will need to be self-motivated and proactive