JOB DESCRIPTION
JOB ROLE: Document Controller / Quality Assurance Administrator
SALARY: £25,000 - £30,000
LOCATION: Central London - Part time / full time
Job Title
Job Purpose
Site Based Document Controller
To provide support and aid the successful delivery of the allocated scheme(s) whilst maintaining the highest possible standards and relationship with Clients
Key Result Areas
Measures of Performance
Knowledge/Skills/Experience
1
Provide support to line manager / Design Manager
· Be an active team member
· Meet deadlines without the need for prompting
· Adopt best practice by fully complying with our standards, documents library, forms library and business unit procedures
· Good organisational skills
· Good listening skills
· Accuracy of administration and compliance with company standards
· Time keeping skills
· Typing skills
2
Collate, input and keep up to date Viewpoint (CDE), R Drive, Smart Waste, Work Wallet on a daily basis
· Ensuring all project documentation follows company standards, stays maintained and accurate
· Ensure all documentation is available to client team, consultants, subcontractors and our internal team.
· QA approving documents are in the correct workflow and file naming conventions are correct
· Uploading, editing, printing and distributing drawings, specifications and reports
· Viewpoint skills
· R Drive skills
· Work Wallet Skills
· Typing skills
· Knowledge of team member's roles and responsibilities and assist where required.
3
Be the first point of contact for visitors to the site or office and telephone calls (as required)
· Clients and visitors are satisfied
· Have a polite welcoming manner
· Have a polite telephone manner
4
Support other members of the team to achieve successful project delivery
· Problems are dealt with immediately
· Promote and achieve early resolution to problems
· Clients are satisfied
· Excellent interpersonal skills
· Give support and gain experience
· Good organisational skills
5
Aspire to the very highest standards of quality, service and business performance
· Clients are satisfied
· Be aware of the environment around you by applying common sense, good judgement, and demonstrating understanding
· Promote and achieve early resolution to problems
· No complaints are received
· Knowledge of clients
· Build relationships
· Knowledge of team member's roles and responsibilities and assist where required.
6
Tackle difficult issues early by promoting early resolution to problems
· Be aware of the environment around you by applying common sense, good judgement, and demonstrating understanding
· Promote and achieve early resolution to problems
· Problem solving skills
· Decision making skills
· Pro-active
· Ability to work under pressure
7
Allocating incoming mail and correspondence to the correct members of staff and issuing post externally via royal mail website (as required)
· Be aware of the environment around you by applying common sense, good judgement, and demonstrating understanding
· Problems are dealt with immediately
Promote and achieve early resolution to problems
· Clients are satisfied
· Accuracy of administration and compliance with company standards
8
Collate and keep up to date tracking documents/ data base
· Adopt best practice by fully complying with our standards, documents library, forms
· Execute Analysis
· Meet deadlines without the need for prompting
· Excellent interpersonal skills
· Give support and gain experience
· Understand various portal systems
· Pro-active
9
Collate, print and keep up to date tracking documents for tenders
· Adopt best practice by fully complying with our standards, documents library, forms
· Meet deadlines without the need for prompting
· Accuracy of administration and compliance with company standards
· Pro-active
· Ability to work under pressure
· Understand various portal systems
10
Arrange necessary stationery for the office (as required)
· Meet deadlines without the need for prompting
· Excellent interpersonal skills
· Good organisational skills
11
Collate and keep diaries for senior staff and meeting rooms within the office
· Meet deadlines without the need for prompting
· Adopt best practice by fully complying with our standards, documents library, forms
library and business unit procedures
· Good organisational skills
· Good listening skills
12
Any other duties associated with this position which are
related to the objectives of the Company or Team or contribute to individual development
· Company objectives are achieved or changed
· Team objectives are achieved or changed
· Flexible
· Willingness to learn and develop
Please get in touch today to discuss this opportunity further with our steel specialist Sabrina O'Donnell at The Highfield Company