We are currently recruiting for a Warranty Test Technician for a permanent role in the Automotive industry.
Working hours are 8am to 430pm Monday to Friday (30 minutes lunch break).
Job Purpose:
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To ensure that all customer warranty returns are analysed/tested in detail to confirm the faults.
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Identifying liability and determine acceptance tolerances.
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Collect root cause analysis and provide corrective feedback to resolve the issues.
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Provide sufficient detailed analysis and escalate to a higher level to enable issue and trend analysis to provide information for warranty cost reduction activities.
Job Duties:
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Carry out hands-on inspection and diagnostics of units and review against OEM specification to understand issues.
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Ensure that analysis data is reported to Head of Engineering within agreed time scales in customer specific format as required.
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Conduct detailed analysis of warranty returns, claims and costs to determine corrective and preventative actions to support both the Customer, Production and Supplier.
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Provide technical support to all internal departments to maintain and improve product quality
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Communicate fault and liability information to the relevant internal management in order to obtain robust interim and permanent corrective actions aimed at warranty prevention and cost reduction.
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Contribute to ensuring lessons learned from warranty analysis are communicated to management to be captured on new projects
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Support regular meetings with representatives from appropriate departments to establish an action plan for improving build quality to reduce warranty claims.
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Ensure all products flow through the warranty department in a timely manner
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Maintain the calibration system, ensuring all equipment is correctly calibrated
Candidate Specification:
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Able to use and tools and measuring equipment.
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Able to interpret results and data to determine root cause analysis.
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Good communication and interpersonal skills.
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Competency with Microsoft Excel and Word.
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Preferred understanding of fuel systems and application on engine.
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Preferred understanding of hydraulic and electromechanical systems.
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Preferred experience of using machinery.
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GCSE Level A-C, IVQ Technician certificate, BTec first certificate or equivalent NVQ level 2 qualification.
Salary and Benefits:
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Starting salary £27000 - £35000 per annum (depending on experience).
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Life Cover (3 x Annual salary).
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Employer contributes 3% to pension, rising to 5% to pension after 12 months.
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Two weeks additional paid leave for Reservists to attend training/camp