CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Senior Facilities Manager to join the team located in London. This is a unique opportunity to preside over a state-of-the-art site in London for one of the most powerful brands on the planet. We require someone to manage the sites soft services and ensure world-class customer service is delivered to our client and it's visitors.
Role Summary:
Work within the requirements of the H&S and Security policies, ensuring that all non-conformances and opportunities for improvement are brought to the attention of the client
Lead, motivate and develop the FM teams to deliver cost optimised building services within the agreed service delivery levels
Always deliver the highest levels of customer care
Control and manage the Building's Budget, and deliver all core services within the budget
Identify and present any opportunities for non-core works
Develop and maintain successful working relationships with the client, key stakeholders and customers, including monthly and quarterly performance reviews
Provide accurate and timely monthly reports to the regional lead on operational performance, people and finances
Ensure a Business Continuity Plan is in place for the team and services across the building and ensure it constantly updated
Ensure any projects and additional works are managed within the portfolio, delivered on time and within budget
Responsible for ensuring that all building and plant equipment is maintained and operated in a safe manner and in accordance with statutory requirements / agreed SLA's across all buildings in the region
Experience Required:
Degree or equivalent level education
Hotel experience is preferred
Operational proficiency in managing a multi-site and / or multi account operation, covering a full range of FM services
Experience and ability to identify and implement more productive and cost-effective ways of working
Demonstrate a sound understanding of current legislation, environmental and quality related issues, including sustainability and its impact on energy
Commercial acumen
Flexible, self-motivated, and resilient approach to work
Good written and verbal communication skills
Strong interpersonal, influencing and team building skills