£24.53 per hour – PAYE
£30.62p per hour – UMBRELLA
Full Time
6 Month Contract Initially
London – Hybrid, 1 day per week from home after the first 4 weeks.
Role Purpose
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Completing the necessary casework for Pre-Action Disrepair cases
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Maintaining accurate case records, monitoring deadlines and supporting the overall team in effective management of legal disrepair casework
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Liaising with Disrepair Surveyors and Contract Manager in relation to remedial works.
Main Responsibilities
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Complete initial case requirements such as acknowledging claims and providing 6.2 disclosure to the opposing solicitors.
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Liaise with surveyors regarding inspections of properties and monitoring the receipt of expert reports in line with case demand.
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Completing 6.3 Landlord’s Responses to a high standard by cross referencing Council and Claimant evidence with expert reports and calculating damages and agreeing the scope and timescale for repairs.
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Negotiating settlement of Pre-Action Protocol cases with opposing solicitors when 6.3 Landlord Responses are not agreed in line with case law and required works.
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Identifying cases which require escalation
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Adopt Witness Statements and Defences; and attend Court when necessary for cases which escalate to litigation.
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Managing a varied workload and prioritising urgent cases based on the financial and reputational risk.
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To undertake a central role in the defence and management of legal claims to minimise costs and reputational impact.
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Carry out root cause analysis of claims to identify any problems to be addressed within the Repairs Service and any opportunities for reducing the incidence of legal disrepair.
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Liaise with legal colleagues on individual cases as necessary and on more general issues such as procedure and interpretation of legislation and case law.
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Ensure that all deadlines and actions are completed within the operational deadlines set by the Senior Disrepair Manager and legal deadlines set by the Civil Procedure Rules.
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Establish and maintain good lines of communication with other key stakeholders, both Haringey Council and [external bodies/in-house legal]
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Maintaining robust records on Our Clients operating systems.
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Providing analysis of key areas of concern when required by the Senior Disrepair Manager.
Knowledge, Qualifications, Skills and Experience
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Knowledge of the legal framework relating to disrepair
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Experience of dealing with potentially difficult people in potentially difficult situations
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Delivering excellent standards of customer service and the ability to deliver accurate and clear communications in writing, face to face or by telephone
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Experience of preparing and issuing performance reports
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Knowledge of relevant legislation
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Understanding and demonstrating awareness of cultural and community diversity
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Effective relationship/client or stakeholder management
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Excellent IT skills, with experience in using various IT systems including Microsoft Office packages and Housing Management systems
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In depth knowledge of the activities of Social Housing
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Experience of liaising directly with solicitors and attending court as a witness on legal disrepair related matters
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Working level of literacy and numeracy relevant to the role
If this role is of interest and you meet the above criteria, then please apply immediately