ob Advert: Client Services Manager
Position: Client Services Manager
Location: Midlands Office (5 days per week)
Salary: c. £32,000 - £40,000 + Lucrative Bonus (Profit Share Scheme) + Perks + Progression + Full Benefits Package
Company Overview:
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High-end construction company with a £10 million turnover.
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Specialises in luxury residential and heritage projects.
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Offers significant career progression, with potential to advance into senior leadership roles.
Role Overview:
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Manage relationships with Ultra High Net Worth clients, ensuring the best customer journey from start to finish.
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Work independently of the operations and sales teams, holding them accountable to the client’s needs.
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Handle client queries professionally, with attention to detail and accurate documentation, particularly in relation to insurance claims.
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Be part of a dynamic customer services team, contributing to a buzzing, high-energy environment.
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No construction industry experience required; previous experience managing high net-worth individuals or businesses in a customer service role is essential.
Key Requirements:
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Excellent communication skills, both written and verbal.
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Strong IT skills and meticulous attention to detail.
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Ability to maintain professionalism and composure under pressure.
How to Apply:
Interested candidates are encouraged to apply with a CV