ACCOUNTANCY PRACTICE MANAGER
MACCLESFIELD
£45, 000PA
Our client is seeking a highly organised and proactive Accountancy Practice Manager to lead a small but growing team. You will be responsible for the day to day running of the operations ensuring the team delivers exceptional service to clients.
Operational Management:
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Oversee the daily operations of the office, including staff scheduling, workflow management, and ensuring adherence to company policies and procedures.
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Monitor and manage workloads to ensure timely completion of tasks and maintain high-quality service delivery.
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Implement and maintain efficient office processes, ensuring continuous improvement.
Team Leadership:
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Lead, mentor, and develop a small team fostering a positive and collaborative working environment.
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Conduct regular performance reviews and provide feedback to team members, identifying opportunities for training and development.
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Coordinate team meetings, ensuring clear communication of company objectives, updates, and performance expectations.
Client Relationship Management:
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Act as the primary point of contact for key clients, ensuring their needs are met and addressing any issues or concerns.
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Develop and maintain strong client relationships, ensuring high levels of client satisfaction and retention.
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Oversee the onboarding process for new clients, ensuring smooth transitions and clear communication of services.
Financial Management:
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Assist in budgeting and financial planning for the office, including monitoring expenses and managing resources effectively.
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Ensure accurate billing and invoicing processes are followed
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Monitor financial performance, identifying areas for cost savings and efficiency improvements.
Compliance and Quality Assurance:
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Ensure the office complies with all relevant regulations, including data protection and industry standards.
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Oversee quality assurance processes, ensuring all work meets the required standards and is delivered on time.
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Maintain up-to-date knowledge of industry trends, regulations, and best practices, ensuring the office remains compliant and competitive.
Technology and Systems Management:
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Oversee the implementation and maintenance of office technology systems, ensuring they meet the needs of the business.
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Identify opportunities to enhance productivity through the adoption of new software.
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Ensure staff are adequately trained on the use of office systems and software.
Qualifications and Experience:
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Proven experience in a managerial role within an accounting environment.
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Strong leadership skills with the ability to motivate and develop a team
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Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and staff.
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Knowledge of relevant industry regulations and best practices.
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Candidates must live within a sensible commuting distance of Macclesfield and be eligible to work in the UK