Reports To:
Global Service & Spares Manager
Function:
Operations
Strong Relationship With:
Engineering, Electrical, Sales, Supply Chain, Spare Parts
Department:
Service
Direct Reports:
0
Travel Required:
20%-80%
Passport Required:
Yes
The Test & Service Engineer tests, commissions and maintains friction welding machines on site and at customer locations around the globe.
Primary Responsibilities and Essential Functions
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Communicate with customers in a professional and knowledgeable manner
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Travel requirements throughout Europe as well as worldwide to install and repair machines, must be able to work without supervision.
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Dismantle defective machines and install new or repaired parts, following specifications and drawings, using precision measuring instruments and hand tools.
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Work closely with customer to diagnose and repair machines.
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Install and repair electrical apparatus, such as wiring and electrical/electronic components of machines.
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Install machinery and equipment according to drawings and other specifications.
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Lay out, assemble, install and maintain hydraulic and pneumatic equipment, and repair/replace gauges, valves, pressure regulators and related components.
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Install, program or repair automated machinery and equipment, such as flash turn off, programmable controllers, conveyors, robots, etc.
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Apply trouble shooting expertise utilizing visual inspection, listening for unusual sounds to determine machine malfunctions as well as discussing machine operation and variation with customer personnel.
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Provide instruction to customer personnel to operate our machines and equipment in a safe and effective manner.
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Promote cultural values and behavior in others (Respectful, Purposeful, Integrity, Collaborative, Adaptable, Positive Attitude, Excellence, Effective Communication, Self-motivated, Responsible, Recognition & Appreciation)
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Perform other assignments, as requested by manager or supervisor
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Advise and recommend future technical and/or operational direction and process improvements as related to this function.
Required Skills and Competencies
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Exceptional verbal and written communication skills.
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Mechanical and Electrical System proficiency
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Demonstrated ability to effectively troubleshoot and anticipate results.
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Ability to independently navigate foreign airports and countries with comfort.
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Proven ability to work without supervision.
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Must conduct oneself with the highest level of professional and ethical standards.
Preferred Skills or Competencies
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PLC & Robot knowledge.
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Foreign travel experience.
Physical Requirements
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Ability to perform general office-related activities.
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Flexibility and stamina as required of lengthy travel
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Use hands for purposes of keyboarding; hand tools, handle or feel.
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Occasionally lift and/or move up to 18Kgs.
Required Education and/or Experience
Higher National Certificate or equivalent
Experience with Hydraulic & Pneumatic circuits