Ready to embark on a mouthwatering culinary journey like no other? Allow us to introduce you to this client, where crispy perfection meets bold flavours in every bite. Born from a passion for crafting exceptional fried chicken, their humble beginnings started in a small kitchen with a dream of sharing irresistible fried chicken with the world.
£38-£40K PLUS BONUS
Job Description: Our client is seeking a talented and experienced General Manager to oversee all aspects of their hospitality operations. The General Manager will be responsible for leading and managing a team, ensuring the highest standards of service, and driving profitability and growth.
Key Responsibilities:
Leadership and Team Management:
Lead, motivate, and inspire our team to deliver outstanding service and achieve performance targets.
Recruit, train, and develop staff members to maintain a skilled and efficient workforce.
Foster a positive and collaborative work environment that encourages creativity, innovation, and teamwork.
Operations Management:
Oversee day-to-day operations of the restaurant, bar, and event spaces, ensuring smooth and efficient service.
Implement and enforce standard operating procedures to maintain consistency and quality.
Monitor inventory levels, manage supply chain relationships, and optimize costs to maximize profitability.
Customer Experience:
Ensure that guests receive exceptional service and have a memorable dining experience.
Address guest feedback and resolve any issues or complaints in a timely and professional manner.
Implement initiatives to enhance customer satisfaction and loyalty.
Financial Performance:
Develop and implement strategies to drive revenue growth and achieve financial targets.
Monitor financial performance, analyze sales data, and identify opportunities for cost savings and revenue enhancement.
Prepare budgets, forecasts, and financial reports, and oversee financial compliance.
Compliance and Safety:
Ensure compliance with all relevant regulations, health and safety standards, and licensing requirements.
Conduct regular inspections and audits to maintain cleanliness, hygiene, and safety standards.
Implement and enforce policies and procedures to mitigate risks and ensure the well-being of staff and guests. Qualifications and Experience:
Proven experience as a General Manager or similar leadership role in the hospitality industry.
Strong leadership and management skills, with the ability to inspire and motivate teams.
Excellent communication, interpersonal, and problem-solving abilities.
Sound knowledge of hospitality operations, including food and beverage service, event management, and customer service.
Familiarity with financial management, budgeting, and cost control principles.
Relevant qualifications in hospitality management or a related field are desirable. If you are a passionate and driven hospitality professional with a track record of success in leading teams and delivering exceptional guest experiences, we invite you to apply for this exciting opportunity! APPLY now or send your CV directly to (url removed)
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