Rewards and Benefits on offer:
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A permanent contract from day one.
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Superb team culture – everyone is very friendly, warm, and welcoming.
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Seaham based modern offices.
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Hybrid working options!
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Free food and drinks every day!
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Free Car Parking facilities onsite.
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20 days holidays + bank holidays
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A very secure, very well-established employer, with long term career progression.
Your New Career Opportunity:
MTrec Commercial is proudly representing our incredibly prestigious award-winning Seaham based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation.
They are looking to recruit a permanent Marketing Executive as soon as possible.
The ownership of queries is very important to our client; so, if you are a person who wants to resolve problems, have genuine conversations with customers all whilst working in a busy, fun, hardworking team environment it would be great to hear from you! please apply for an immediate response. You must be IT literate, experienced in marketing and be a great team player, then this is the role you have been looking for!!
You will be joining a truly expanding and dynamic company, a superb team-based culture, and opportunities to progress and advance your career. The company are looking for committed and hard-working individuals who are looking for a long-term permanent job opportunity.
The job you will be doing:
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Develop and implement effective email campaigns and flows to compliment the overall marketing strategy.
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Manage the integration and effective use of CRM systems to enhance customer data analysis, segmentation, and targeted marketing.
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Collaborate with cross-functional teams to ensure a seamless customer experience across all digital channels.
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Analyse customer behaviour, market trends, and competitor activity to recommend improvements to the loyalty programme.
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Monitor and report on the performance of loyalty programmes and CRM initiatives, providing insights and recommendations for optimisation.
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Work closely with the marketing team to align loyalty strategies with overall marketing objectives and campaigns.
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Foster strong relationships with key stakeholders, including technology partners and internal teams, to enhance programme effectiveness.
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Stay abreast of industry best practices in loyalty marketing and CRM, and incorporate these learnings into our strategy.
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Working Hours: Based on a 40 hour week, Monday to Friday 8am – 4pm / 9am – 6pm on a 1 week rotational cycle.
About you:
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Bachelor’s degree in Marketing, Business Administration, or a related field.
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Proven experience in loyalty marketing, CRM, and e-commerce within a retail or B2C environment.
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Proven and demonstratable experience in email marketing within a B2B organistation.
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Strong understanding of CRM systems, data analytics, and email marketing tools.
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Excellent analytical skills and the ability to translate data into actionable insights.
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Creative thinker with the ability to develop innovative loyalty strategies.
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Strong project management and organisational skills.
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Excellent communication and interpersonal skills.
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A desire to learn and develop in the role or beyond
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Be focused on helping people and resolving their queries