Customer Service Receptionist
Office Based Kidderminster
Do you have Receptionist, Customer Service, Call Centre experience?
Are you customer focused, have basic computer skills & a great phone manner?A European Manufacturer of Heating Products are seeking a Customer Service Call Handler to join their office-based team in Kidderminster.
The Role:
Based in their offices, you will be the first point of contact for customers via phone. You will;
Manage telephone calls from customers & clients
Log product & personal details on to the in-house database system
Progress the query to other departments (Techncial, Engineer despatch, Sales, Marketing, etc)
product information, for other departments to ogress.The Ideal Candidate:
A customer focused individual, you will be have a great telephone manner coupled to basic computer skills (Outlook, Excel, Word, etc).
You may have experience in a Customer Service, Call Centre, Receptionist, Call Handler, Scheduler, etc capacity.
Hours & Remuneration:
Based within the company's Kidderminster offices, the hours are;
Monday to Friday 8am-5pm + one Saturday morning a month 8-12 paid at Overtime.
Basic Salary circa £23,500 to £24,950 + Overtime
Company Bonus scheme
25 days holiday + bank Holidays
Pension scheme and associated benefits.If you are suitably experienced in a Customer Service, Call Centre or Receptionist role, please contact our retained consultants at Start Monday now