Reservations Executive - (Fluent Italian)
Tablebook.me works with the UK’s best restaurants, we are experts in delivering reservation services offering the very best customer service to our clients guests, ensuring our restaurant clients seat as many happy diners as possible.
We understand the value of our team and create an open friendly environment focused on shared goals - we pride ourselves on creating a team environment based on shared values.
Due to expansion into the European market we are now looking to build a bi-lingual team and are looking to speak to candidates who are fluent in Italian, both speaking and writing. We have a number of both full-time and part-time flexible positions available.
Reservations Executive offering full training, modern offices based in Hertford, a starting salary of up to £23,795 + Benefits, pro-rata hourly rate for part-time
In addition to full training, we also offer:
Starting salary of up to £23,795 + benefits including 28 days holiday, pro-rata hourly rate for part-time
Monthly bonus scheme
Gym membership scheme
Opportunities for internal promotion
Friendly team with modern offices based in Hertford
Working with some of the UK best known restaurants
An established company with clear growth plans
Fast paced, vibrant environment with a focus on high standards and improvement of the individual
The role of Reservations Executive:
Managing the reservation process for some of UK’s best restaurants
Problem solving to ensure the best possible outcome for the guest
Accurately booking tables, meeting customer and restaurant requirements
Proposing solutions where chosen requirements are not available
Sending email booking confirmations / dealing with email accounts
The ideal Reservations Executive:
Fluent in Italian, both speaking and writing.
You will need a proactive nature, a strong work ethic and good literacy skills
While full training will be provided, some experience in dealing with people in a customer service environment is desirable
A professional telephone manner
Strong work ethic with high standards
Working hours:
Our offices are open between 9am and 9pm, 7 days a week
Full time, working a 40 hour week on a fixed rota basis between these times
You will need to be available to work some, evenings and weekends