Role: Customer Service Administrator
Start: ASAP
Location: Glasgow, G11
Salary: £negotiable depending on your experience
Hours: Monday – Friday 8am – 5pm or 9am – 6pm + 1/4 Saturdays on a rota’d basis (time will be given back in lieu) working overtime will also be required during busy periods
Duration: Permanent
Benefits: 25 days annual leave, paid overtime at a time and half, company pension & life cover
Do you have experience of working within the Accommodation, Hospitality or Front of House sector? If so, we have a great opportunity to work in an exciting, fast-paced position undertaking varied administration and customer service duties. We are looking for candidates that have exceptional customer service skills and the ability to deal with difficult situations in a professional manner face to face, via email and over the telephone.
Who are we?
We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base.
Duties will include:
-
Providing front of office support to residents and visitors
-
Updating the company in-house booking system
-
Supporting customer show rounds around the property
-
Ensure the building is managed and maintained in line with company policies
-
Respond positively and quickly to customer enquiries and complaints
-
Supporting with the coordination of social events and open days
-
Comply with Health and Safety requirements
-
Manage the incoming post and deliveries and ensure it is distributed efficiently
Skills and experience Required:
-
Previous experience within a highly customer focused role
-
Have previously worked in accommodation, hotel, or hospitality sectors
-
Outstanding customer service skills with strong verbal and written communication
-
A confident, polite, and professional persona
-
Good working knowledge of IT systems including Microsoft Office
-
Smartly presented
So, are you ready for your next job? Hit on the apply button today!
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Contract vacancy