Technical Writer - RoboHelp, Microsoft Office, and Adobe Acrobat, SE England,
Our clients are looking for an experienced Technical Writer to produce, review, and update technical documentation and instruction for end-users, enabling them to maximise their use of the storm platform.
Star qualities for the position
Instructional manuals and user guides
-
Write instructional manuals for platform users.
-
Ensure written instructions are clear, organised, and easy to follow.
-
Create graphics and diagrams as required to best demonstrate system usage and functionality.
-
Maintain a thorough understanding of the audience for the required documentation.
-
Interpret technical information and adapt it for different audiences, as required.
Standards, processes and continuous improvement
-
Meticulously follow style and document guides/standards.
-
At all times follow the review and publishing processes.
-
Edit existing content to conform to any updated standards as well as to improve clarity.
-
Plan content for future platform developments.
-
Be actively involved in testing phases to ensure documentation is accurate, complete, and clear.
-
Contribute to and propose improvements to documentation and processes.
Business Support
-
Maintain the Business Management System by updating existing and adding new processes, procedures, and work instructions.
-
Contribute to business responses to RFP or other bid/tender processes.
-
Attend pre or post sales meetings with prospective clients to understand requirements etc.
The successful candidate will demonstrate:
-
A Bachelor's Degree in Engineering, Computer Science, or another relevant subject. 2:1 or above.
-
2-5+ years of software technical writing experience.
-
Substantial proof reading/copy experience.
-
A genuine understanding of technical subject matter.
-
Excellent written communication skills.
-
A proven ability to translate technical information into everyday language.
-
Language skills, preferably German, Dutch, Japanese would be highly desirable.
In addition, the following experience would be beneficial:
-
Experience of working in an agile environment or with SCRUM processes.
-
Experience of using RoboHelp, Microsoft Office, and Adobe Acrobat.
-
Familiarity with web technologies: HTML, XML, Flash, JavaScript.
-
Experience with graphic programs such as Visio, Fireworks, and Photoshop.
-
Experience of managing translation projects