Senior Support Worker Job Description
About Halcyon Health & Social Care
Halcyon Health & Social Care is a leading provider of support services for adults and children with mental health, complex needs, learning disabilities, substance misuse, and homelessness. We are committed to providing compassionate, high-quality care that empowers individuals to live fulfilling lives.
Job Title: Senior Support Worker
Role Summary:
The Senior Support Worker plays a pivotal role in our organization, providing leadership, guidance, and support to a team of Support Workers. You will be responsible for ensuring the delivery of high-quality care, promoting positive outcomes for service users, and contributing to the overall success of the team.
Key Responsibilities:
Team Leadership:
Lead, motivate, and support a team of Support Workers
Delegate tasks effectively and ensure workload distribution
Provide on-the-job training and mentorship to team members
Address team concerns and conflicts promptly
Service Delivery:
Ensure the delivery of high-quality care that meets individual service user needs
Develop and implement personalized support plans
Monitor and evaluate service user progress
Promote positive outcomes and quality of life for service users
Risk Management:
Identify and assess potential risks to service users and staff
Implement appropriate risk management strategies
Ensure compliance with health and safety regulations
Documentation:
Maintain accurate and up-to-date records of service user care
Complete necessary documentation, including incident reports and care plans
Ensure compliance with regulatory requirements
Communication:
Communicate effectively with service users, families, and professionals
Build strong relationships with stakeholders
Represent Halcyon Health & Social Care in a professional and positive manner
Qualifications and Experience:
Minimum of 2 years' experience as a Support Worker
Relevant qualifications in health and social care (e.g., NVQ Level 3)
Strong leadership and interpersonal skills
Excellent communication and organizational abilities
Ability to work independently and as part of a team
Knowledge of relevant legislation and regulations
Benefits:
Competitive salary
Flexible working hours
Ongoing training and development opportunities
Pension scheme
Employee Assistance Program
Opportunities for career progression
If you are passionate about making a positive difference in people's lives and have the skills and experience to lead a team, we encourage you to apply for this exciting role