Homelessness Case Officer
Location: London EC3A
Reporting to: Team Manager
Contract: Hybrid - Full Time (2 days office-based, 3 days from home)
Pay: £13.79 per hour
Join Our Team and Make a Difference! Are you passionate about helping others and making a real impact in your community? We are looking for a dedicated. Homelessness Case Officer to join our team in London. This is a fantastic opportunity to work in a hybrid role, combining office-based and remote work, while supporting single homeless refugees in achieving sustainable housing and community integration.
Why You’ll Love This Role:
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Hybrid Working: Enjoy the flexibility of working 2 days in the office and 3 days from home.
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Meaningful Impact: Participate in a payment-by-results initiative focused on achieving positive outcomes for homeless refugees.
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Collaborative Environment: Work alongside a supportive team and build relationships with local organisations.
Key Responsibilities:
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Frontline Service Coordination: Provide essential support to refugees at risk of homelessness, working with 7 West London boroughs.
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Expert Knowledge Application: Utilize your understanding of housing and homelessness legislation to relieve homelessness and sustain tenancies.
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Target-Driven Solutions: Negotiate with local lettings agents, private landlords, and other agencies to find the best housing solutions for clients.
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Client Engagement: Manage your caseload effectively, driving engagement and creating co-produced Integration Plans.
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Community Integration: Assist clients in securing accommodation and integrating into their new communities.
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Holistic Support: Link clients with education, employment, health, and other support providers.
What We’re Looking For:
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Knowledgeable: Experience or qualifications in housing and homelessness legislation.
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Proactive: Solution-focused and able to achieve high-quality results in a fast-paced environment.
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Experienced: Previous work in a target-led environment, with strong negotiation skills.
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Empathetic: Genuine, empathetic, and able to build strong relationships with clients and partners.
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Organised: Excellent organisational skills and the ability to manage a busy caseload.
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Tech-Savvy: Proficient in using computer systems and databases