Senior Repairs and Contracts Officer
Southwark
I am recruiting for a local authority who is looking for someone to improve the performance and management of the repairs and contract side of the garages team, working with the Senior Lettings Officer and Homeownership Manager for the Garages Team. Managing two officers and taking overall responsibility for the in year programme, 5 year programme and day to day repairs and maintenance. In addition managing the stock (approx. 800 garages owned and managed by the Council) including breaches of licence, voids and the arears around the garages.
Key Accountabilities
To contribute to the management of Homownership Services reporting to the Homeownership Manager on all matters relating to the management of garages and other non-residential properties (including barrow stores, bike storage etc.) including the identification of disused garage areas, the lettings of garages, parking areas, bike lockers, barrow stores or any other non-residential property which forms part of the portfolio.
To be responsible for managing the Repairs and Contracts Officers day to day whilst actively driving performance improvements within the garages team, and managing a repairs portfolio.
Assist with the development and maintenance of information systems to manage assets, staff, income collection and other resources used at or in connection with homeownership and Exchequer Services and actively participate in the implementation and development of such systems.
To develop performance quality targets for the service area. Develop rigorous processing protocols across the team to form part of the overall robust performance of the business unit and wider divisional objectives, mitigating risks and implementing quality assurance processes to ensure compliance with legislation, polices and processes.
To be responsible for the day to day monitoring and management of service and maintenance contracts to ensure compliance to client requirements, as well as Health & Safety legislation and protocols on all sites where repairs and maintenance, refurbishments and PPM is being undertaken.
Provide technical support in the repair & maintenance management of the garages portfolio, to address Fire Safety and Health & Safety issues and enhance their aesthetic appeal. Escalating any poor performance or breach of fire and/or health and safety to the Homeownership Manager.
To ensure that the garages, barrow stores, bike storage and parking areas are fit for purpose ensuring that regular communal inspections are carried out to identify areas of disrepair, anti-social behaviour or other issues which may prohibit lettings.
Ensure the Repairs and Contracts Officers work in partnership with the Lettings Officers, Resident Services Officers, parking enforcement team or ASB team as appropriate to make sure that issues are dealt with appropriately