Customer Account Coordinator
UK and overseas travel a couple of times per year
Monday - Friday 9AM - 5PM
Pension
Free parking
Elevation Recruitment are searching for a Customer Account Coordinator, on behalf of a Sheffield-based Manufacturing business. This role would suit a high-level administrator who is looking for a new challenge in a customer centred role.
Key responsibilities of the Customer Account Coordinator:
Process and review sales orders, handling any necessary paperwork
Keep track of orders and update key customers when needed
Maintain an up-to-date CRM system, updating customer records and interactions
Diary management
Liaise with other departments inside and outside the company
Help to reduce unexpected stock shortages by looking to identify any potential supply chain issues
Produce and chase quotations
Generate leads and follow up on these
Occasional travel as and when required, UK and overseas
Skills/Experience needed of the Customer Account Coordinator:
Strong administrator with excellent customer service experience, highly organised with excellent attention to detail
Experience working in a customer focused environment
Comfortable building and maintaining relationships with customers
A strong negotiator with excellent communication skills
Willing to travel
Experience using CRM and ERP systems would be beneficial
If you're an organised and confident individual, ready for the next step in their career, we encourage you to apply