We are looking for an Operations Administrator to work for a reputable company based in Enderby, Leicestershire.
Company Benefits
· Salary £24,500 per annum
· Enderby, Leicestershire.
· Full-time and permanent
· Monday to Friday | 8 am - 5 pm | 40 hours per week.
· 5% Company pension | 5% Employee pension
About the role:
Our client is seeking an Operations Administrator to work in their Security Systems customer service department.
Responsibilities:
· Answering telephone calls from customers, potential customers, and Field Engineers.
· Setting up maintenance on customer records as needed.
· Amending records accurately including correct completion of e.g.: notes, sales invoices, and new occupier letters.
· Raising and amending Engineers' visits and call outs.
· Ensuring all engineers are emailed work before the end of each working day.
· Making entries and amendments as appropriate in record systems.
· When required, placing orders for materials in a timely and accurate way.
· Taking customer credit card payments when necessary and recording the details accurately on the stipulated form.
· Prompt and accurate filing of the office's paperwork.
· Carrying out mail room duties as needed.
· Any other duties determined from time to time by the Operations Manager.
About you:
· You must have enthusiasm, excellent communications skills and telephone manner.
· The ability to work under pressure in a busy office environment.
· A keen awareness of the importance of excellent customer Service.
· Good computer skills and ability to work accurately are essential.
If you are looking for an office-based career working in a varied role with strong customer service skills then please apply for this excellent opportunity