L&D Administrator (12 Month FTC)
IMServ is one of the UK’s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software.
PURPOSE OF THE JOB:
Support the Head of Talent with the maintenance of learning content in WeLearn
Assist with LMS upgrades and data purges
Liaise with training providers to schedule courses
Ensure we hold full training records for company personnel
Ensure all certificates are kept in date by ensuring refresher courses are booked far enough in advance.
Work with the Head of Talent to ensure all paid for training is within budget.
Raise the relevant paperwork through the Procurement Process to onboard new suppliers of training
MAIN ASSIGNMENTS:
Maintain and develop and work to continuously improve the content of the LMS system
Produce and provide reporting on training data
Minimise the number of cancellations and no shows through clear and robust communication and reporting
Support the Apprenticeship programme by working with providers and facilitating in house training
Maintain the training calendar in WeLearn
Set up agreed learning journeys and assign to the relevant groups
Support with the creation and roll out of career journeys
Act as an ambassador for WeLearn and encourage users to actively use it
Facilitate and be the point of contact for both Virtual and On-Site workshops
Manage room bookings for training delivery
Liaise with internal departments to agree suitable dates for training
Analyse training feedback and work with the training manager to make changes to address any concerns.
Support the creation and delivery of the training strategy.
Keep accurate records of money spent against budget and look for ways to maximise the return through free content, subscriptions etc.
Manage employee enrolment for training, scheduling sessions, and organising resource to facilitate the training programme
Attend Milton Keynes site three days a week or as required
Attend Regional Meetings should the need arise
Maintain understanding of HSE requirements within our industry
ACCOUNTABILITIES:
Training delivered on time and in budget
All training records kept in date
All necessary stakeholders informed and involved
Embed and enforce the company HSE culture
PERSON SPECIFICATION:
Good level of written and spoken English
Previous experience of using a learning management system
Strong Microsoft Excel skills
Eye for detail
Tenacious, get the job done attitude
Ability to communicate at all levels, by email, phone and face to face!
Be able to make decisions.
Ability to work to deadlines
Awareness of Health & Safety requirements within a training environment
Driving License
COMPANY BENEFITS:
28 days annual leave plus Bank Holidays (contract dependant)
Annual leave Buy & Sell Scheme
Enhanced Salary Sacrifice Pension Contributions
Life Assurance up to 6 X Base Salary*
Subsidised Health cover*
Subsidised Dental Cover*
Contribution towards Eye Tests and Glasses
In Office & Out of Office Social Events
Retailer Discounts Platform
Employee Assistance Program
Wellbeing Centre
Car Salary Sacrifice Scheme*
Reward & Recognition
(*Length of service & T&Cs apply)
Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK’s leading and growing energy data collection and meter operations service provider.
Diversity and inclusion have long been at the heart of of IMServ’s success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership.
These are the key drivers of our business, that our customers really look to us for.
(Please note that we reserve the right to close this position before the expiry date)