Rough Sleeper Outreach Team Manager
Enfield
Job Role
To be responsible for the day to day delivery of the Street Outreach service, ensuring that shift patterns and practices are set to ensure that contact is made and sustained with all people sleeping rough in the area. Responsible for overseeing a team of outreach workers, ensuring that the appropriate assessments and referrals are conducted and that there is an action plan with a clear route away from the street for those rough sleeping in the borough.
Key Accountabilities
Developing performance targets and quality control measures for the work of the team, and monitoring team members' work to ensure that these are met.
Responsible for setting clear objectives and holding individual supervisions regularly.
Ensuring good communication between staff by holding team meetings regularly, and additional briefings, as necessary.
Inducting new staff and planning the continuing development of existing staff and ensure that PDR are undertaken.
Managing the workload of the team to ensure that adequate cover is provided at all times.
Ensuring the health and safety of team members. This will include implementing procedures for office safety and use of computer equipment and lone working policies are adhered to.
Defining (and reviewing from time to time) the roles of staff to ensure these support the projects aims and objectives