Duties
-To work as a team member to ensure team tasks are completed, to monitor administrative systems with the aim of increasing efficiency and ensuring that all tasks are carried out to the highest standard within agreed timescales and corporate deadlines are met and assist colleagues as required.
-To carry out an extensive range of administrative tasks e.g. typing, photocopying, inputting, and scanning, creating and managing spreadsheets, reports.
-To send out documentation on behalf of managers to employees or other Agencies ensuring that the recording systems are followed and deal with all incoming and outgoing mail, internal, external and electronic.
-To input and maintain electronic data systems and carry out data validation and assist in the provision of the data.
-Provide administrative support at meetings, as required and directed by manager / supervisor, dealing with information that may be confidential and/or sensitive.
-Adhere to Payroll and Corporate financial deadlines when processing claims and invoices etc.
-Work closely with Workforce Development Officers in the Service, providing comprehensive business support function in relation to arranging and maintaining a wide variety of learning and development events.
Requirement:
-Good standard of education (5 GCSE or equivalent)
-NVQ/QCF in Business Administration / Customer Care L2 or the ability to achieve.
-Proficient in the use of ICT/Computers and supporting software packages including Microsoft Word, Outlook & Excel. Demonstrable experience or qualification, i.e. ECDL.
-Experience of working within a busy office environment and has the ability to deal with conflicting priorities and to deadlines