Job Responsibilities:
Investigating Reports of Antisocial Behaviour:
Conduct thorough investigations into reports of antisocial behaviour, ensuring adherence to established policies and procedures.
Ensure compliance with service level agreements (SLAs) for response times and follow-up actions.
Managing Fraud Cases:
Oversee fraud cases, although infrequent, ensuring they are handled with due diligence and in accordance with legal and organizational guidelines.
Legal and Court-Related Duties:
Attend court sessions as required.
Issue warning notices and draft legal paperwork, including warnings and other necessary documents.
Attend evictions and liaise with law enforcement as needed.
Collaboration and Multi-Agency Work:
Work closely with various teams, including the police, local authorities, and support groups such as domestic violence support services.
Participate in professional meetings, including child protection meetings and Multi-Agency Risk Assessment Conferences (MARACs).
Safeguarding:
Ensure safeguarding measures are in place and adhered to, providing a safe environment for all stakeholders.
Work Environment:
Split work between two days in the office and the remainder working from home.
Participate in monthly team days and other occasional in-office requirements