Systems Administrator, IT Infrastructure Engineer, 3rd Line Support Engineer required by a 40-year-old Company based in the Docklands, London E14. Paying upto 75k, with on call allowance over 80k, it is a Hybrid role with 1 day working from home. Skills required Azure Active Directory, VMWare Virtualisation, SQL, PowerShell, Design and management of O365 services -, Teams, Intune, Security and Compliance.
They have 100 virtual Servers, Full Node, their hardware is predominantly HP
You will join a team of 4 System Administrators and will work closely with the Network and IT Security Team. The IT department is 20 strong and support 1400 users
You will play a pivotal role in ensuring the high performance and availability of the corporate network, servers, operating systems, and email infrastructure. Within a diverse and dynamic team, you will have the opportunity to work on exciting projects and contribute to the ongoing success of IT operations.
There is a shift pattern which is
7.30 to 4pm
8.30 to 5pm
9.30 to 6pm
There are lots of projects you will be not only involved in but actually own from cradle to grave, this will include scoping, documenting, presenting, delivering and testing
To ensure projects are delivered, there is a rota on ticket resolution, where one person will spend a week concentrating on the tickets (generally they receive 12 a day) that have been escalated form the Service Desk allowing the others to concentrate on the project delivery
Responsibilities:
·Manage infrastructure projects from inception to completion, taking ownership of the entire project lifecycle, including scoping, documentation, presentation, and delivery.
·Collaborate closely with stakeholders to understand project requirements and translate them into robust technical solutions.
·Provide 3rd line support, working alongside our Infrastructure Team of 4 members, to resolve escalated tickets from our 2nd Line Support team.
·Although they do have a Powershell expert, it will be beneficial if you have at least exposure to PowerShell scripting and automating processes, to enable them to align with their goal of streamlining operations and improving efficiency.
·Ensure the smooth operation and maintenance of their IT infrastructure, including servers, networks, storage, and virtualisation platforms.
·Conduct regular system performance monitoring, capacity planning, and security audits to pro actively identify and address any potential issues.
·Collaborate with cross-functional teams to identify and implement improvements to the infrastructure and support systems, promoting a culture of continuous improvement.
Requirements:
·Solid experience in handling infrastructure projects from cradle to grave, demonstrating the ability to scope, plan, execute, and document projects effectively.
·Some PowerShell scripting and automation, with a focus on leveraging automation tools wherever possible.
·Knowledge and experience in supporting SQL databases and VMware virtualisation technologies.
·Thorough understanding of IT infrastructure components, including servers, networks, storage, and virtualisation technologies.
·Proven track record in providing 3rd line support and resolving escalated tickets, showcasing your problem-solving skills and ability to troubleshoot complex infrastructure issues.
·Familiarity with industry best practices in infrastructure design, implementation, and maintenance.
·Excellent documentation and presentation skills, allowing you to effectively communicate complex technical information to both technical and non-technical stakeholders.
·Effective communication and stakeholder management skills, enabling you to collaborate with cross-functional teams and build strong working relationships.
·Proactive mindset with a focus on continuous improvement, always seeking ways to enhance our systems and processes.
Joining our team as an IT Infrastructure Engineer, you will have the opportunity to work on exciting projects and contribute to the ongoing success of our IT department. With your expertise in infrastructure management, and supporting SQL databases and VMware technologies, you will play a crucial role in enhancing our systems and driving the future growth of our organisation.
If you are ready to take on this challenge and join our highly professional and skilled team, please apply today. We look forward to reviewing your application.
Don't delay apply today, this is a great role with a great company