Elevation Recruitment- Business Support Division are recruiting for a Customer Service Account Manager to join a leading manufacturing business on an exclusive basis
Office Based
Free Parking
Full time
As a Customer Service Account Manager your key responsibilities will include:
Provide excellent customer service both inbound and outbound calls from both UK and international customers
Respond to emails in a timely manner
Process purchase orders efficiently and accurately
To log/investigate customer complaints promptly and provide an efficient solution
To arrange logistics and liaise with hauliers
To make proactive outbound calls to existing UK customer accounts daily
To account manage existing UK customer accounts – providing regular business and delivery updates, by appointment or calls
To be successful in this role you will have experience providing excellent customer service via phone and email, be a team player and be highly organised