Job Title: Neighbourhood Housing Officer
Location: St Helens
Salary: £33,233 per annum
Reporting to: Neighbourhood Team Leader
Building Careers UK are recruiting on behalf of one of our Social Housing clients for a Neighbourhood Housing Officer, that can start ASAP until the end of October to work in a hybrid role
About the Role:
As a Neighbourhood Housing Officer, you will manage a designated patch of housing stock, delivering a wide range of housing management services. You'll be responsible for maintaining and improving communities, ensuring they are safe, clean, and well-managed. Building positive relationships with tenants, residents, and external agencies will be a key part of your role, as well as conducting regular estate inspections and addressing tenancy breaches.
Key Responsibilities:
Property and Tenancy Management: Provide advice and manage a portfolio of properties, handling tenancy issues such as abandoned dwellings, unauthorized occupation, and subletting.
Tenant Support: Conduct tenancy audits, starter tenancy reviews, and support tenants at risk of tenancy failure with appropriate interventions or referrals.
Anti-Social Behaviour (ASB) Management: Manage a caseload of ASB and tenancy breach cases, ensuring compliance with tenancy agreements and protecting neighbourhood demand and costs.
Stakeholder Collaboration: Work closely with external partners, elected members, and internal teams to improve neighbourhoods and promote tenant engagement.
Performance Monitoring: Manage and report on the performance of your property portfolio, ensuring that key performance targets are met.
Qualifications and Experience:
GCSEs in English and Maths, or equivalent.
Full UK Driving License
Level 3 CIH qualification or willingness to work towards it.
Experience in managing housing stock or delivering client services.
Knowledge of housing legislation and tenancy management.
Experience in managing anti-social behaviour cases.
If you are interested call Danielle from Building Careers UK on (phone number removed).
For this role you will need a Full UK Driving License.
This job may not be for you, however BCUK always are in need of great candidates within the Building & Construction sector, so if you are in need of work and meet this criteria get in contact with the team at Building Careers UK today!
We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic.
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