Technical Support Consultant
LE67
We are still calibrating, likely to be £38,000 - £42,000 + benefits
This is a rare opportunity to join a fast-paced team environment in a rapidly evolving and innovative company operating in the payment solutions industry. This is a customer facing role working with the field sales team to advise clients on products and provide solutions. We want someone with a technical mindset & background who is able to communicate effectively with customers and colleagues.
This Technical Support Consultant jobs working environment, opportunities and rewards:
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Starting salary of £38,000 - £42,000 depending on experience
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Entitlement to profit share and bonus scheme (up to additional £5,000)
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33 days annual leave including bank holidays
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Private healthcare
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On-site gym
The Technical Support Consultantjob will involve:
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Provide product consultancy and support to internal stakeholders and customers in choosing the correct solution based on their requirements
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Provide product implementation support to customers and colleagues
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Analyze customer requirements, demonstrate products and solutions, and provide technical insight at a level that is appropriate for the audience
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Become a subject matter expert (we will provide full training on our products)
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Assist customers with software integration of their products
This Technical Support Consultantjob will suit:
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Someone with previous experience within software integration, payment solutions or POS.
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Excellent communication skills to explain technical points to customers in a clear and concise manner
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Good analytical skills to help determine the correct solutions to customer queries
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Strong team player