This is a crucial role within a fast-growing business that will be responsible for the management of logistics and customer order fulfilment. We are looking for someone who has proven experience in their ability to problem-solve, their attention to detail and happy to get stuck in when the busy period rolls around! Reporting directly into the Head of Ops it gives you a real opportunity to have your say!
Responsibilities:
-
Inventory Management
- Own & develop the monthly stock reconciliation process in our own warehouse and our third-party coldstore / haulier
-
Line Management
- Direct line management responsibility for our Delivery Driver in setting workload, routes and order prioritisation.
-
Documentation and Inventory Management
- Assist in monitoring inventory levels to meet customer demand. Maintain accurate and up-to-date customer order records, both electronic and physical.
-
Process Improvements
- Take the lead on relevant supply chain projects to deliver cost savings or process improvement
-
Customer Communication
- Handling correspondence with customers, including emails and phone calls, and responding to inquiries in a professional and timely manner with regards to orders.
-
Logistics Co-Ordination
- Co-ordinate transportation and logistics activities with our third-party hauliers. Communicate with third party hauliers to ensure smooth transit of goods to customers.
-
Problem Solving
- Identify and address any issues or challenges in the order fulfilment supply chain promptly. Collaborate with cross-functional teams to implement corrective actions.
-
Coldstore/Haulier Relationship Management
- Work closely with third-party coldstore / haulier to drive service delivery through challenging causes of failure and identify opportunities for improvement.
-
Inventory Management
- Own & develop the monthly stock reconciliation process in our own warehouse and our third-party coldstore / haulier
-
Line Management
- Direct line management responsibility for our Delivery Driver in setting workload, routes and order prioritisation.
-
Documentation and Inventory Management
- Assist in monitoring inventory levels to meet customer demand. Maintain accurate and up-to-date customer order records, both electronic and physical.
-
Process Improvements
- Take the lead on relevant supply chain projects to deliver cost savings or process improvement
If you want more information on the position, contact the office through application. Alternatively, give us a call to be the first to apply