Contract: Permanent
Hours: Full time
Salary: £75k - £80k per annum + Excellent benefits package, including bonus, Company Car and Medical Insurance
Location: Field based within the South (South East England from London area to Bristol and South Wales)
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 252 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.
Job Purpose:
Reporting to the Retail Operations Director, as Regional Manager South you will play a pivotal role in in driving the overall performance and growth of our company owned SPAR stores within the South region. This position requires a strategic thinker with strong leadership and operational expertise to oversee a team of Area Managers and ensure the successful execution of our business objectives.
With as passion for retail, you will ensure the smooth and efficient operation of stores and be responsible for driving sales growth, achieving revenue targets and ensuring exceptional customer service across all stores in your region, promoting ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.
Key Tasks/Responsibilities:
To lead, inspire, empower, support and mentor a team of Area Managers, providing guidance, coaching, and development to enhance their performance.
Foster a high-performance culture focused on achieving results and delivering the business strategy.
Conduct and ensure performance reviews are carried out across the region, identifying training needs and opportunities for future succession planning.
To work in conjunction with the Retail Operations Director to agree, implement and achieve sales and cost budgets.
To drive sales growth, profitability, and market share within the region. Monitor key performance indicators (KPIs) and implement corrective actions as needed to grow profitable retail stores.
Analyse sales data to identify trends, opportunities and areas for improvement.
Stay informed about industry trends, competition and customer preferences to create innovative sales strategies.
Prepare and present sales reports, forecasts in a timely manner to the senior team.
Ensure efficient and effective operations across the region, including supply chain management, merchandising, and store standards.
Drive and initiate continuous improvement initiatives.
Deliver exceptional customer experiences by ensuring high-quality products, excellent service, and a clean, well presented store environment.
Build strong relationships with local communities and participate in community initiatives to enhance SPAR's brand reputation.
Ensure all legislative requirements are met, including food safety, trading standards and health & safety.
Act as a role model for the company values, creating an inclusive culture of working together to improve performance.
Maintain employee and organisational confidentiality in line with the Data Protection Act.
Demonstrate commitment to equality and diversity.
Comply with all policy and legal requirement in relation to the role.
Skills / Abilities / Knowledge / Experience
Proven successful track record in a senior leadership retail management multi-site role with a minimum of three years of experience
Profound knowledge and understanding of the grocery retail industry, market trends, competitor landscape and customer behaviours
Proficiency in relevant software applications (e.g., POS systems, data analysis tools)
Exceptional leadership skills to motivate, inspire and develop a large team.
Strong sales and negotiation skills with a proven history or meeting and/or surpassing targets
Outstanding communication and interpersonal abilities to build relationships with both internal and external stakeholders
Robust analytical and problem-solving aptitude for identifying sales opportunities and creating effective strategies
Capability to thrive under pressure and meet tight deadlines with solid organisational and time management
Full Driving License is essential
Educated to A Level/equivalent or graduate standard is desirable.
Alcohol Sales License holder is desirable (ability to hold a license is essential)
Behaviour / Attitude
A results-oriented leader with a passion for the grocery retail industry
Demonstrates integrity, a strong work ethic and upholds company values and principles
Customer focussed and demonstrates the importance of this to all colleagues
Challenges appropriately and identifies areas of improvement/opportunity
Committed to ongoing personal development and always striving to improve
Highly motivated with excellent attention to detail
What's in it for you?
Salary of £75-£80k per annum (based on experience) + bonus potential
Company car or £7,092 opt out cash equivalent
Bupa Medical Insurance
Access to Company Pension scheme
Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
Cycle to work scheme
Develop your skills and capability in a highly supportive and multi-diverse culture
Outstanding Training & Development opportunities
Gain hands-on experience in a high volume, fast paced environment
Enhanced Maternity & Paternity pay packages
Flexible working hours opportunity
Excellent additional benefits package including:
Early access to your pay through ‘EarlyPay’
24/7 access to your payslips via HR/Payroll portal
12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
Wellbeing support – access to emotional support, counselling, legal and financial advice
Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
Extra Holiday - Purchase Scheme
Long Service Awards
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Regional Manager. Join us in making a difference through exceptional service and a commitment to excellence.
Inclusive environment: As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
You may have experience in the following roles: Regional Operations Manager, Area Manager, District Manager, Retail Operations Manager, Multi-Site Manager, Regional Sales Manager, Regional Director, Head of Retail, Operations Manager, Territory Manager, etc.
REF-(Apply online only)