Brief description of duties and any skills required (e.g. Excel, PowerPoint). This should include information pertinent to the level of DBS required if applicable. Required:
- Strong administration experience along with good customer skills.
- Continuous improvement in the workplace.
- Understanding and use of IT systems such as Microsoft Office 2016. Experience in other systems is desirable.
- Experience in working in a team is essential.
Key Responsibilities:
- Preparing papers and files, including documents for court, tribunals, hearings, and meetings.
- Creating and Updating records on the in-house system, including collecting information.
- Booking, preparing, and organising meeting rooms and court hearings.
- Processing casework such as court orders, claims, and fines.
- Clerking Civil and Family Courts.
- Handling counter (face to face) and answering telephone calls.
- Communicating with Judiciary, Magistracy and other court staff to provide excellent.
customer service.
- Working under pressure and delivering a "right first time" service to all.
Other duties:
- Required to work flexible
- Assist with other duties
Skills and Qualifications:
- 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration Level 2 or administrative experience.
- Relevant computer skills to undertake the level of work required.
BPSS + Basic DBS