Single Homeless Project has an opportunity for a Team Manager to join and work in our team based in Camden. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £34,996.44 and rising incrementally to £37,425.16 per annum.
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
About the Team Manager role:
The role of Team Manager provides management support for staff and clients across two accommodation sites- Gray’s Inn Road Project and Camden Rough Sleepers Hub (CRSH). This role will require strong interpersonal skills and the ability to develop and manage partnerships with a variety of stakeholders.
The Team Manager will deputise as required, for the Services Manager and will share responsibility for delivering high quality, trauma informed and recovery focused support to residents experiencing multiple disadvantages. Alongside the Services Manager, you will provide day to day direction and guidance to the frontline workers so that the needs of the clients are met and the service is delivered to a quality that meets SHP policy and contractual standards.
Skills and experience we're looking for in our Team Manager:
Experience, or a strong awareness and understanding, of staff and service management, working to and meeting service key performance indicators. This includes the ability to work under pressure, be self-motivating and manage time effectively.
Understanding of Housing Management in relation to License Agreements and other types of tenures.
A demonstrably high level of numeracy, literacy and comprehension in order to be able to contribute to budget setting, monitor expenditure, write reports and review, analyse and extrapolate from written information.
A demonstrable understanding and awareness of the principles of Recovery and Psychologically Informed Environments, and the ability to develop and implement these within service delivery.
High level understanding of issues relating to homelessness, substance misuse, and of other complex trauma which affect the clients recovery journey, in particular to clients who are at the Pre-contemplation stage whilst also able to motivate people who are abstinent or reducing use to achieve positive outcomes.
Strong networking skills, and proven ability to build positive working relationships with internal and external stakeholders in order to establish or improve services to service users.
Our attractive benefits package includes:
A salary increase after successfully completing six month's probationary period
A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
Staff Health Cash Plan and discounts scheme
Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Closing Date: Sunday 25th August at midnight
Interview Date: Thursday 5th September via Microsoft Teams
Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Team Manager - we'd like to hear from you!
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited