Position: Administrator
Job Postcode : HP18
Department: Facilities Management
Working Hours : 8.30am - 5pm
Facilities and estates administrator
Key Responsibilities:
Reception Duties:
Greet and assist visitors in a friendly and professional manner.
Answer and direct phone calls efficiently.
Manage incoming and outgoing mail.
Maintain the reception area to ensure it is clean and welcoming.
Facilities Management Support:
Assist with the coordination of building maintenance and repairs.
Monitor and restock office supplies.
Support office moves and space planning activities.
Liaise with external contractors and service providers.The Purpose: The role is at our site at Westcott Venture Park, based in our Incubation building. The role will encompass:
Dealing with all internal and external visitors and telephone enquiries in a professional and timely manner.
Work with other receptionists and wider Estates Team to ensure reception is always professional and responsive. Ensure seamless handover/knowledge between receptionists to ensure smooth operation of reception duties.
Opening/closing of building and facilities.
Dealing with all calls, enquiries, and visitors in a timely manner.
Daily building condition and safety checks.
Liaising with the cleaning staff and auditing standard of cleaning weekly.
Administrative duties to support the Operations team, to include generating purchase orders, stationary, catering orders, the Barclaycard monthly statement return and meeting reservations.
Assist with monitoring the Reception Desk inbox to action enquiries immediately & proactively.
Helping always keep Catapult facilities clean / tidy / orderly, including tea and coffee point and kitchen within the buildings.
Reporting and monitoring all building faults to the Facilities Manager.
Assisting with setting up meeting rooms.
Supporting occupants and Co-Space users in the building and act as first point of help for building occupiers
Manage access for staff, occupiers and visitors.
Manage visits of maintenance staff to Westcott buildings
Setting up catering with tablecloths, food and clearing down.
Act as signatory for all post / couriers & ensure all is distributed to all occupiers and staff.
Accountable for the completion of standard or non-standard tasks within own area
Create and develop working relationships with all colleagues and customers
alarming and de-alarming of buildings
Supports delivery of Health and Safety policy and standards, including training to become a first aider, fire warden and DSE. Manage any necessary hygiene measures in the building
Assist the Facilities Manager a with ad-hoc support, including some administrative support.
How to Apply:
Please submit your application or call us on (phone number removed)