BDS are recruiting for a Repairs Coordinator for a fast growing Housing Organization based in the heart of Sheffield.
You will be working in the Sheffield office based in Burngreave area, supporting with correspondents from tenants around housing repairs.
A background of responsive repairs, housing and customer service is desirable as we are looking for a client to hit the ground running.
Other duties will include but are not limited too;
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Deal with day-to-day telephone and email enquiries from tenants and Clients, in a timely and professional manner
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To liaise with tenants and Clients as required ensuring a quality service is delivered and a level of customer satisfaction achieved.
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Promote an efficient and professional image to all customers, always maintaining a high standard of customer service.
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Daily allocation of workload to engineers on our System
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To make appointments for gas, electric and plumbing jobs from email enquiries and Housing online portal
Other perks include;
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28 holiday days per year- rising to 33days
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Westfield membership
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Generous 9% employer contribution to your pension
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Cycle to Work scheme
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Enhanced family-friendly policies – Maternity/Paternity/Shared Parental Leave
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Essential user allowance where the use of your vehicle is necessary for your role
Hours- 35 hours per week Monday- Friday 9am- 5pm
Salary- £24,500per annum
Contract until March 2025- could extend following this!
Immediate start date
Apply now for immediate consideration