Supported Housing Service Manager
Salary: £31,400 per year - 09:00 - 17:00 Monday to Friday with no sleep-ins or weekends!
Hours: 37.5 hours per week
Location: Exeter
Benefits:
Generous Leave: 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment, plus bank holidays.
Career Development: Excellent opportunities for career progression and free monthly training sessions from experienced facilitators.
Salary Increases: Sliding salary scale with annual increases for the first 3 years.
Wellbeing Support: Access to wellbeing support and advice, plus up to 6 free counselling sessions through our Employee Assistance Programme.
Pension Scheme: A generous and competitive pension scheme.
Healthcare Access: Immediate access to healthcare professionals and discounts on various health treatments through our Simply Health Scheme.
Supportive Culture: Regular feedback from staff is highly valued and encouraged, with frequent supervisions with line managers.
Reflective Practice: 6 weekly Reflective Practice sessions from objective, external facilitators.Additional Information: On-call duty required (1 in 4 weeks), £100/week when on-call. A valid UK driving licence and access to own vehicle is required, with business insurance for roles involving travel.
The Role:
The Service Manager will play a crucial role in the Exeter team, managing Supported Housing and Trainer Tenancies projects. These initiatives provide support to individuals with a history of homelessness in the Exeter area. The primary objective is to deliver high-quality, person-centred support, ensuring the safety and well-being of each person.
Responsibilities Include:
Provide planning, leadership, and direction, meeting statutory and organisational quality standards.
Manage the day-to-day operations of relevant buildings, including maintenance and safety, ensuring regular inspections are conducted and monitored.
Ensure appropriate levels and quality of staff and other resources are available to meet agreed service standards, maintaining a robust staffing rota and providing additional cover if necessary.
Develop and manage monitoring systems to demonstrate the usage and achievements of the service for your team, the organisation, and external audiences.Requirements:
A valid UK driving licence and access to own vehicle, with business insurance for roles involving travel.
Comprehensive knowledge and understanding of rough sleeping, multiple complex social needs, and the causes of homelessness.
Proven management experience in a similar setting.
Ability to professionally represent the organisation to a wide range of people, including service users, families, neighbours, professionals, and commissioners.INDCARHSC