Tailored Recruitment Consultancy are working with a leading distribution business in Brighouse to recruit an Internal Sales and Customer Service Advisor.
Role
You will be an integral part of a busy Sales & Customer Service Team, taking and processing customer orders and dealing with customer enquiries. You will also need to be proficient in a Tele sales role working with new and existing customers, managing their accounts and looking for new leads that could potentially generate new accounts for the business.
Main Duties & Responsibilities
Answering telephone calls
Processing customer orders
Following up on expected deliveries to customers
Dealing with customer enquiries about products and deliveries
Checking Stock availability
Maintaining an existing customer base.
Selling our product range via the phone and email, with new and existing customers.
Assisting the Sales Team with various admin duties as required.
Skills
Good communication skills
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Familiarity with CRM systems and practices
Attention to detail
Experience in calling customers and selling via the phone
Good computers skills including Word, Excel & Office 365
Ability to multi-task, prioritize, and manage time effectively
Benefits
Company Pension
Bonus/commission scheme
On-Site parking