Job Title: Customer Service & Logistics Coordinator
Location: Trafford Park
Salary: Up to £27,000 per annum DOE
Shifts: Monday-Friday 8am-4pm
Type: Permanent
Russell Taylor Group has a fantastic opportunity for a Customer Service & Logistics Coordinator to join our manufacturing client based in Trafford Park.
This role is critical in ensuring seamless customer interactions and efficient logistics operations. The successful candidate will ensure that all logistics processes are carried out efficiently, cost-effectively, and in compliance with company policies and industry regulations.
The Role:
Organising shipments for UK customers with logistic partners
Process orders efficiently using EPICOR and ensure that order confirmations are sent to customers
Coordinate with internal teams, including warehouse and production, to ensure orders are fulfilled on time
Ensure accurate transport documentation are issued
Raise purchase order numbers for freight
Checking/approving invoices
Label printing for outbound goods
Support the Sales and Customer Service team with customer enquiries and requests
Develop and maintain customer relationships
Provide administrative support to Customer Services to ensure that customer needs are met
Covering reception duties- greeting and signing in customers
Support for external meetings
The candidate:
Strong communication skills, both written and verbal
Previous experience within similar role would be an advantage
Strong administration experience
Minimum of 5 GCSE's including Maths and English
Proficient in Outlook, Excel and Word
Benefits:
Quarterly profit sharing incentives
25 days holiday + 8 Bank holidays
Training and development opportunities
Social events
Pension scheme
If you have a passion for logistics and supply chain management, and enjoy working in a fast-paced environment, we would love to hear from you.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us