An exciting opportunity for a Collections Specialist to join a thriving financial services department within the accounting and finance sector. The role demands an individual who is detail-oriented and possesses strong negotiation skills.
Client Details
Our client is a large-scale institution within the financial services industry, with over 2000 employees. They are committed to providing excellent services and solutions to their diverse client base across the United Kingdom. Their main office is located in Bracknell.
Description
Manage and collect on debt portfolios
Establish and maintain customer relationships
Negotiate payment plans with customers
Document all collection activities
Adhere to all legal and company standards
Report on collection activity and accounts receivable status
Resolve billing and customer credit issues
Update account status records and collection effortsProfile
A successful Collections Specialist should have:
A degree in Finance, Business Administration or relevant field
Proven experience in a collections role
Knowledge of billing procedures and collection techniques
Familiarity with laws related to debt collection (e.g. FDCPA)
Hands-on experience with accounting software
Strong negotiation and communication skillsJob Offer
An estimated salary range of £31,500 - £35,500 per annum
Flexible working arrangements with 2 days in office per week after probation
Opportunity to work in a vibrant and professional environment in Bracknell
Chance to be part of a large and growing financial services company