Job description
A gas/heating supervisor is responsible for overseeing the installation, maintenance, and repair of heating systems, including gas appliances. Here are some key duties and responsibilities:
Team Management: Supervising a team of heating engineers and plumbers, ensuring they meet performance targets and customer expectations.
Compliance: Ensuring all work complies with safety regulations and standards, such as Gas Safe registration.
Training and Development: Providing field-based training, health and safety checks, and quality assurance for the team.
Technical Assistance: Offering technical support and ensuring that all heating and plumbing work meets internal and external standards.
Customer Service: Addressing customer issues and ensuring satisfaction with the services provided12.
Job Title: Gas/Heating Supervisor
Location: Portsmouth, Southampton and Surrounding areas
Job Summary: The Gas/Heating Supervisor is responsible for overseeing the installation, maintenance, and repair of heating systems, including gas appliances. This role involves managing a team of heating engineers, ensuring compliance with safety regulations, and delivering high-quality customer service.
Key Responsibilities:
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Team Management:
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Supervise and coordinate the activities of heating engineers and plumbers.
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Assign tasks, schedule work, and ensure timely completion of projects.
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Provide training, support, and performance evaluations for team members.
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Compliance and Safety:
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Ensure all work complies with safety standards, building codes, and regulations.
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Maintain accurate records of Gas Safe registration and other relevant certifications.
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Conduct health and safety checks and quality assurance inspections.
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Technical Support:
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Offer technical assistance and guidance to the team.
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Ensure all heating and plumbing work meets internal and external standards.
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Troubleshoot and resolve technical issues as they arise.
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Customer Service:
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Address customer inquiries and complaints promptly and professionally.
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Ensure customer satisfaction with the services provided.
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Liaise with clients to understand their needs and provide tailored solutions.
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Project Management:
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Oversee the planning and execution of heating and plumbing projects.
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Monitor project progress and ensure adherence to timelines and budgets.
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Collaborate with other departments to ensure seamless project delivery.
Qualifications:
Proven experience as a heating engineer or similar role.
Gas Safe registered.
Strong knowledge of heating systems, gas appliances, and relevant regulations.
Excellent leadership and team management skills.
Strong problem-solving and technical skills.
Excellent communication and customer service skills.
Working Conditions:
Full-time position with occasional overtime.
Field-based work with some office duties.
May require travel to various job sites.
Job Types: Full-time, Permanent
Pay: £45,000.00-£48,000.00 per year
Benefits:
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Company car
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Company pension
Schedule:
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Day shift
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Monday to Friday