TECHNICAL & SALES SUPPORT EXECUTIVE
Swadlincote
Salary: From £25,000 - £28,000 per annum (DOE)
Hours of Work:
8:30am – 5pm Monday to Friday
PERMANENT OPPORTUNITY
Benefits:
Job Role:
Working as part of the Technical Support Team, your role will be to ensure customers and the company’s needs are met, liaising regularly with other sales personnel and colleagues from other departments. To be a point of contact for customers and provide both pre and after sales advice on our products, looking at the technical side of the product.
Duties:
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Managing and interpreting customer requirements.
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Calculating customer quotations.
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To work with and keep the CRM system up to date with all necessary information.
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Develop CRM & other systems to improve efficiencies with new processes as needed.
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Develop & prepare daily reports for the sales teams & managers.
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Respond to and deal with internal and external communication by email and telephone.
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Produce take offs from drawings provided by the customer to ensure suitable products are selected and producing competitive quotations.
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Working closely with the internal & external teams to assist with technical issues and queries.
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Analysing customer drawings and providing technical advice and support.
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Attend any relevant training sessions to ensure you are fully equipped to perform your duties effectively and attend management meetings as required.
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Undertake any other duties which can be reasonably asked of a manager as required by the operation.
Technical Knowledge / Qualifications:
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Previous experience within a similar role is required
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GCSE Maths and English.
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An understanding of the building industry would be advantageous but not essential.
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Can do 'mentality' and positive demeanour
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Great attention to detail
If you have not heard from us within 48 hours, then please assume you have been unsuccessful on this occasion.
This role is being advertised by Kenect Professional who are acting as an Employment Agency regarding this vacancy