Do you have experience of scheduling / facilities management or co-ordinating?
Our Client, a Facilities Management company is looking to recruit a Scheduler.
You will be articulate, highly professional, energetic, and enthusiastic, with the ability to work in a pressurised environment, and prioritise as you may be working with a number of requests at the same time.
Principle Duties and Responsibilities
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Plan and schedule the relevant engineer dependent on skill set and proximity to the task
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Plan and schedule all self-delivered reactive tasks, emergency and non-emergency, to the relevant engineer dependent on skill set and proximity to the task
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Ensure all reactive tasks are planned in to meet SLAs, dependent on the client's contractual requirements
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Maintain relationships with the engineers and lead engineers to ensure tasks are carried out in line with schedules and any change requirements are fulfilled
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Revise schedules when engineers take planned and unplanned leave
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Reschedule work that cannot be completed on the first visit
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Support the Engineering team objectives for engineer utilization, effectiveness and productivity and job completion on first visit (i.e., First Time Fix)
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Provide work schedules and performance reports to the field and office management team as required
Experience of scheduling a workforce, preferably in a fast and dynamic engineering environment
Good understanding of skills/crafts and associated tasks as well as time taken to carry out tasks Experience in a Facilities Management environment is desired