Senior Manager, Commercial Enablement, EMEIA
Cision
Company Profile
Cision Ltd is a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Cision’s Communications Cloud platform allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact of PR and Communications Teams’ campaigns. Cision has over 4,500 employees with offices in 23 countries throughout the Americas, EMEA, and APAC.
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join that group! We invest in our people through training and professional development and we empower them to grow their careers.
Role
The Senior Manager, Commercial Enablement, EMEIA is responsible for leading the EMEIA enablement team to create an effective, best in class commercial team – focusing on New Business Sales, Account Management and Customer Experience representatives. The role encompasses the full lifecycle of engagement activities within the commercial teams, from defining and implementing onboarding best practices to supporting career paths through talent assessment and progression.
Responsibilities
- Champion a culture of learning across Cision Commercial EMEIA teams
- Lead the Commercial Enablement team to create curricula and deliver effective sales and CX trainings using the most effective methods
- Conduct an analysis of the current state of sales productivity in conjunction with Sales Operations
- Define Commercial Enablement best practices across EMEIA and ensure a consistent enablement experience across the region
- Ensure that all EMEIA sellers receive a minimum level of training and ongoing support
- Liaise with the Global Sales Enablement function to ensure adoption of global best practices
- Partner with and assist managers in identifying and prioritizing employee training needs
- Define an effective sales coaching playbook
- Manage and continuously improve upon Cision’s new seller onboarding program
- Develop and facilitate sales methodology, product, systems and process training with internal SMEs
- Collaborate with internal SMEs to prepare blended training materials based upon industry leading practices
- Engage with senior business leadership to define, measure and optimize training KPIs
- Provide a robust set of monthly and quarterly management reports
- Develop commercial talent assessment process across EMEIA
- Look across the customer journey to ensure internal teams are set for success
- Chair an enablement governance council to listen to feedback and improvement suggestions
- Proactively improve upon existing sales processes or tools
- Hire, develop and retain a strong team of players
- Develop the ability of others to perform at their highest potential
- Establish best practice employee performance measurements
- Perform other duties as required
Requirements
- Minimum of 7-10 years of sales/sales operations/sales enablement and training experience with global high tech B2B organizations
- Sales and Field Sales Management experience
- Training and learning delivery experience
- Experience creating and implementing successful sales process/methodology initiatives
- Experience building effective field sales onboarding and training programs
- Ability to create and track metrics which demonstrate increases in sales productivity
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