Programme Manager
Location: Kidderminster, 3 days per week with potential forn full-time in the office when required.
Contract Type: Fixed Term Contract - Full Time
Hours: 37 Hours - Flexible
Salary:£70,000 - £80,000
Our client, a UK-wide Records management consulting organisation, is looking to a hire a results-driven Programme Manager to join their dynamic team. In this pivotal role, you will ensure a consistently high standard of service delivery while adhering to contractual deliverables and programme targets through the effective management of their Project Management Office (PMO).
As the Programme Manager, you will lead contract-specific teams in the seamless transition and implementation of programmes and associated projects. Your strategic oversight will ensure that all project work is captured, managed, and delivered on time and within budget, while integrating the internal IT strategy into the programme.
Duties include:
Drive our client’s contract specific team to transition and implement the programme, associated projects and operational project plan to ensure customer transfers without issues
Ensure all project work is captured managed and delivered within timescales and budget
Integrate our client’s IT strategy for the programme
Identify and mitigate risks to the delivery of the programme
Ensure strict security, quality, timescale and budgetary constraints are met on time in full
Deliver continuous improvements in the efficiency and effectiveness of the Operation
Overall accountability for the creation, implementation and management of relevant documentation to ensure that there are no delays to the delivery of the production and project plan, or to invoicing for work completed.
Support the achievement of our client’s Digital Quality, Occupational
Health & Safety, Information Security and Environmental Management Objectives.
RESPONSIBILITIES
Manage day to day transition of a government contract from current supplier to our client.
Overall responsibility for delivery of transition with support from the relevant business partners
Identify, anticipate and resolve customer issues in timely manner.
Identify and implement process improvements and cost optimization initiatives.
Lead the analysis and resolution of business problems.
Perform regular project reviews to identify any issues/inconsistencies
Apply project methodologies to the PMO function to ensure projects are managed in the most appropriate manner.
Provide weekly and monthly management reporting to ensure customer targets are met.
Create, implement, manage and regularly review documentation to support with the delivery of the project plan
Participate in regular review meetings with all relevant stakeholders (both internal and external)
Drive process changes and continuous improvement activities across sites to improve efficiency and encourage team members to do the same.
Implement project change requests as directed by your manager, and brief and train the team as required.
ABOUT YOU
Candidates should have demonstrable experience of the following:
Programme and operational management
Working at Programme Management level within the public sector.
Maintaining health and safety within the working environment, reporting any Information Security, Environmental, Health, Safety or Quality incidents.
Development of programme and project plans for business units to achieve company goals.
Optimisation of programme and project planning to meet changing business needs and exceed customer expectations.
Performing work assignment for delivering project specific activities
Determining programme and project risk factors and provide relevant mitigation plans.
Management of the Project Management Office
Attending customer meetings and prepare presentations, project plans and metrics within agreed timeframes