Title: Customer Account Administrator
Salary: £23,795.20 - £24,500 per annum
Working hours: Monday - Friday, Day Shift (40 hours)
Location: Whetstone, Leicestershire
VH Talent is working in partnership with a fantastic organisation to appoint a Customer Account Administrator!
This permanent opportunity is immediately available and is joining a friendly team who pride themselves in delivering a first class service to their client-base. If you’re seeking a role that can provide stability, longevity and training opportunities, apply today!
The Customer Account Administrator Role:
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Answer incoming calls, emails and live chat, responding to sales enquiries
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Generating customer quotations, ensuring to accurately record order requirements
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Process customer orders onto the internal systems
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Liaise with suppliers, couriers and other branches to ensure SLA’s are met
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Handle customer complaints, providing solutions and refunds if required
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Support with other administration tasks as the business requires
You’ll Need:
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Customer service skills with the ability to liaise with internal and external personnel via telephone, email and occasionally face to face
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Good administration skills
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Ability to use own initiative to drive tasks to completion
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Attention to detail by ensuring all orders are recorded accurately
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Excellent problem solving skills
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Proficient in Microsoft packages, including Word, Excel and Outlook
What’s in it for you:
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30 Days annual leave
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Reward Scheme(s)
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Monday to Friday, day shift
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Traininig and development opportunities
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Permanent role and immediately available
VH Talent, your Permanent and FTC Recruitment Partner