Job Description
Commercial Claims Handler
Location: Rawdon
Salary: £Negotiable + benefits
We're looking to add a Commercial Claims Handler to the team at Marshall Wooldridge to ensure we provide the highest level of client care should they need to make a claim.
You'll be working closely with the team and external stakeholders to ensure everyone remains fully aware of the status of the claim, where required seeking / providing additional information.
This role involves the day to day handling of a range of commercial claims, to include property, motor and liability, assisting and advising clients, liaising with insurers and proactively progressing the claim through to settlement.
This is a good long term opportunity that will suit a person with either existing claims handling knowledge or someone looking to progress into claims and take on wider responsibilities.
The day to day:
Handle all claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records.
Produce statistics, reports and information as required by Directors/Account Executives/Handlers on claims for clients.
Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties.
Attend client meetings with Account Executives when required.
What's on offer:
An excellent working environment where looking after our clients is prioritised
A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays)
Flexible Benefits and access to the annual company share save scheme (both post probation)
An environment where ongoing professional development is taken seriously with ongoing training and development and access to fully funded professional qualifications (post probation)
Your Experience:
You'll have sound working knowledge of Commercial Insurance and Policy wordings gained within a claims environment.
Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients
Working knowledge of relevant legislation and regulatory requirements.
Able to utilise Insurer portals and other relevant systems effectively for reporting and processing needs