We are pleased to be working with a Motor Engineering services company based in Ipswich who are looking for an Engineering Manager to join their growing team.
You will be responsible for managing an engineering team of multi-skilled staff as well as the day-to-day operations. When SLAs are not being met, you will be responsible for rectifying the issues by implementing a plan for improvement.
Key Duties:
-
Recruit and train new employees.
-
Manage staff to support them with completing tasks.
-
Conduct performance reviews with staff.
-
Ensure compliance with all company policies and procedures.
-
Coaching, counselling and disciplining employees.
-
Create departmental targets and goals.
-
Clarifying department and individual expectations.
-
Problem solving and dealing with customer/client complaints.
-
Process new authorisations within agreed timescales.
Previous Skills & Experience:
-
Experience within an engineering team/operational management.
-
MI reporting for both internal and external purposes with the ability to analyse data.
-
Personable and approachable with excellent written and verbal communication skills.
-
Applying good negotiating skills.
-
Ability to work independently and as part of a team.
-
High attention to detail.
Benefits:
-
Competitive pay and bonuses
-
Pension and life assurance
-
Holiday – up to 25 days holiday (plus bank holidays) with options to flex up or down.
-
Wellbeing and work-life balance – from fresh fruit, offering flu vaccinations, encouraging flexible working and providing breakfast