Children's Centre Receptionist
Islington
£20/hr
Full time: 35/hr
Start date: ASAP
Hatched Recruitment is working closely with the local authorities and we are looking for a Receptionist to join the Childrens Centre in the Islington area. 3 - 6 months contract. Enhanced DBS required.
To provide the first point of contact for all visitors to the centre, welcoming them and providing information or referring to the appropriate member of staff.
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To provide the first point of contact for all visitors and staff using the centre, welcoming them and providing information or referring to the appropriate member of staff.
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To monitor access via the main door of visitors to the centre and ensure that all visitors sign in when they arrive and sign out when they depart.
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To undertake clerical work within the office including:
- Managing reception including preparation of paperwork for partners, message taking, ensuring correct protocols are followed
- Filing and manual administrative systems
- Photocopying
- Dealing with incoming and outgoing mail
- Using appropriate office equipment
- Typing of reports, letters etc
- Data inputting and retrieval
- Handling confidential and sensitive information in accordance with the centre's confidentiality and safe guarding policies and procedures
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To co-ordinate room bookings in the Centre
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To make arrangements for services and professionals using the centre as appropriate, including room booking and booking appointments as instructed.
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To monitor and manage your own workload and keep records in an agreed format and up to date.
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To answer the telephone as required.
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To book appointments for centre managers as required and maintain appointment calendars as instructed.
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To receive and record income and administer petty cash as instructed.
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To collect monitoring information about service use as instructed.
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To ensure that all duties are performed in accordance with the Council's Standing Orders and Financial Regulations.
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Attend relevant training and development sessions as appropriate.
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To carry out such other duties, appropriate to the post, as may reasonably be required.
ADDITIONAL:
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The post holder is expected to be committed to the Council's core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way they carry out their duties.
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Ensure all the services within the area(s) of responsibility are provided in accordance with the Council's commitment to high quality service provision to users.
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To use and assist others in the use of information technology systems to carry out duties in the most efficient and effective manner.
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To achieve agreed service outcomes and outputs, and personal appraisal targets, as achieved by the line manager.
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To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.
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The post holder is expected to be committed to the Council's core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way they carry out their duties.
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Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
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Carry out duties and responsibilities in accordance with the Council's Health and Safety Policy and relevant Health and Safety legislation.
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At all times carrying out responsibilities/duties within the framework of the Council's Dignity for all Policy. (Equal Opportunities Policy).
Work style